Frequently asked questions

Kiosc is a storefront platform for merchants across Africa. Pick a premium theme, add your products, connect a payment gateway, and go live on your own store link in minutes no design or development work needed.

No. Every store gets a free subdomain (yourstore.getkiosc.com) as soon as you sign up. Connecting your own custom domain is optional, and some plans include a free domain for the first year.

Yes. Every storefront and the merchant dashboard can be installed straight to a customer's or merchant's home screen, with offline support just like a native app.

Kiosc offers four plans on different billing cycles Launch (1 month), Grow (3 months), Scale (6 months), and Pro (1 year) each with more products, themes, and features than the last. See the full breakdown on our pricing section.

Yes, you can upgrade or downgrade at any time from your dashboard. Each plan bills on its own cycle, shown on its pricing card.

That depends on your plan, from 100 products on Launch up to unlimited products on Pro. You can upgrade anytime as your catalog grows.

You connect your own payment gateway account (like Paystack or Flutterwave). Customer payments settle directly to you Kiosc never sits between you and your money or holds your funds.

Yes. You can connect a domain you already own, or register a new one through Kiosc some plans include a free domain for the first year, which then renews annually at the standard renewal price.

All plans include support, with faster response times on higher-tier plans. You can reach us anytime by opening a support ticket from your dashboard or through our contact page.

The fastest way is a support ticket from your merchant dashboard our team responds directly by email. You can also reach us at [email protected].